Returns & Exchanges

At Akkogear, we want to ensure you are completely satisfied with your mechanical keyboard and accessories. We offer a 30-day return window for items in original condition to guarantee your shopping experience is as smooth as our switches.

1

Initiate a Request

Contact our support team with your order number and a brief explanation for the return to receive a Return Merchandise Authorization (RMA).

2

Prepare the Package

Securely pack the item in its original packaging, including all keycaps, cables, and tools that were included in the box.

3

Ship the Item

Affix the provided shipping label or use a tracked carrier to send the package back to our designated fulfillment center.

4

Inspection and Refund

Once our technicians verify the item's condition, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing